Contact Points
White Plains, NY 10601
United States
The DMPU employs Drosophila as a model system to study the cellular and molecular mechanism underlying the regulation of dendrite morphogenesis and developmental plasticity. DMPU’s goal is to apply knowledge derived from the basic research conducted in the lab to be translated into practical diagnostic applications that enhance human health and well-being. In order to ensure that the microscope used in experiments is in good working condition, a maintenance contract needs to be put in place for the the Carl Zeiss Scanning Module LSM 780, S/N 2504000492.
- Perform preventiveMaintenance Inspections by a Zeiss certified service technician. Service will include installation of hardware upgrades, calibration of the equipment, optimization of alignment for critical components, replacement of wear items, and overall inspection of the instrument to confirm that it is operating at peak efficiency and reliability.
- The contractor shall provide phone support from a certified technician within 1 business day and on-site service within 3 business days after it is determined that the problem cannot be resolved through phone support.
- Emergency Service: Scheduled and emeregency services shall be performed Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m. excluding Federal Holidays: New Year’s Day, Martin Luther King, Jr. Day, Memorial Day, July 4th Holiday, Labor Day, Thanksgiving Holiday, Christmas Eve and Christmas Day
- Contractor shall cover all travel and associate expenses to perform emergency repairs on site.
- Replacement parts: Contractor shall furnish all required Zeiss certified replacement parts at no additional cost to the Government.
- Software Updates/Service: Contractor will provide free of charge any revisions to Zeiss software during the Agreement term.
- Service Exclusions: Contractor will not be responsible for repairs necessitated by user misuse or error, repairs required due to operator negligence, replacement of accessories and consumables, or problems associated with environmental conditions.
- Personnel Qualifications: Service personnel need to have the experience deemed appropriate by Carl Zeiss Microscopy, Inc.
Interested parties may identify in writing their interest and capability in response to this requirement. Responses to this notice shall contain sufficient information to establish the interested parties’ bona-fide capabilities for fulfilling the requirement and include: unit price, list price, shipping and handling costs, the delivery period after contract award, the prompt payment discount terms, the F.O.B. Point (Destination or Origin), the Dun & Bradstreet Number (DUNS), the Taxpayer Identification Number (TIN), and the certification of business size. All offerors must have an active registration in the System for Award Management (SAM) www.sam.gov.
All responses must be received by closing date and must reference the announcement. Responses may be submitted electronically to the attention of the contract specialist. Fax responses will not be accepted.
All responsible sources may submit a bid, proposal, or quotation which shall be considered by the agency.