NINDS 23-004709

Submitted by patelsnv on
Post Date/ Solicitation Issue Date
Closing Response Date
Proposed Award Date
Project Title
Preventative Maintenance Promega Maxwell RSC 16 Automated DNA/RNA Extractor, S/N: 10001079
Contracting Office
National Institute of Neurological Disorders and Stroke (NINDS)

Contact Points

Primary Contract Specialist

ELAINE
ESTRELLA
ESTRELLAEK@MAIL.NIH.GOV
NAICS Code Number
334516
Analytical Laboratory Instrument Manufacturing
Small Business Size Standard
1000
Estimated Period of Performance
04/01/2023 - 03/31/2024
Set-Aside Status
Not Set Aside
Competition Status
Brand Name or Equal
Brand Name
PROMEGA
Rationale/ Salient Characteristics
Unit is currently serviced by Promega and is the only vendor with certified technician that can perform the routine preventative maintenance and provides a 24-hour or less turnaround response to emergency requests for service repair and 72- hours onsite technician to repair machine issue.
Single-Sole Source Determination
Use of a contractor unfamiliar with this system would place equipment integrity in jeopardy and possibly halt ongoing research. Should the equipment fail to remain fully operational as per original equipment manufacturer specifications, it would be difficult to compare historical data with ongoing research study data; decreased integrity of this data would be detrimental to the National Institute of Neurological Disorders and Stroke mission.
Background/Description of Requirement

The National Institute on Neurological Disorders and Stroke owns a Promega Maxwell RSC 16 instrument, which is an automated DNA/RNA extractor manufactured by Promega. This equipment requires routine maintenance to ensure continued continuous function of the robotics to ensure the continuity of NINDS research.

The Contractor shall provide the Government with maintenance and repair support for the following Promega instrument:
Promega Maxwell RSC 16 Automated DNA/RNA Extractor, S/N: 10001079
Maintenance and repair support shall include all labor, travel, and replacement parts necessary to provide preventative maintenance support, install new instrument software upgrades and train staff in use of the new software, and troubleshoot problems in person and via telephone Monday thru Friday from 9AM to 5PM East Coast time. Under the Premier Service Agreement replacement parts and software upgrades provided must be Original Equipment Manufacturer (OEM) certified. Promega service technicians must be factory trained. There must be priority on-site response for the referenced equipment including; acknowledgement of repair requests within 24 business hours, and an onsite visit from a technician shall occur within 72 business hours.

GOVERNMENT RESPONSIBILITIES: While the Contractor is on-site for maintenance and repair support, the Government will provide workspace as well as access to a desktop computer and telephone for Contractor needs related to this requirement.

DELIVERY OR DELIVERABLES The Contractor shall provide one report to the Government via email on a quarterly basis which details all maintenance and repair work performed on the instrument during the reporting period. The report shall be due on the last business day of each quarter.

REPORTING REQUIREMENTS The vendor is to provide reports which detail all maintenance and repair work performed for each instrument during the reporting period.

 

Interested parties may identify in writing their interest and capability in response to this requirement. Responses to this notice shall contain sufficient information to establish the interested parties’ bona-fide capabilities for fulfilling the requirement and include: unit price, list price, shipping and handling costs, the delivery period after contract award, the prompt payment discount terms, the F.O.B. Point (Destination or Origin), the Dun & Bradstreet Number (DUNS), the Taxpayer Identification Number (TIN), and the certification of business size. All offerors must have an active registration in the System for Award Management (SAM) www.sam.gov.

All responses must be received by closing date and must reference the announcement. Responses may be submitted electronically to the attention of the contract specialist. Fax responses will not be accepted.

All responsible sources may submit a bid, proposal, or quotation which shall be considered by the agency.